This Privacy Policy (“Policy”) describes how Mica HVAC (“we,” “us,” or “our”) collects, uses, and discloses personal information when you visit our website [micaairconditioning.com] (the “Website”) or engage with our services. We are committed to protecting your privacy and ensuring the security of your personal information. Please read this Policy carefully to understand how we handle your information.
- Information We Collect
1.1 Personal Information When you interact with our Website or contact us, we may collect certain personal information that can identify you. This may include:
- Full name
- Contact information (such as email address, phone number, and mailing address)
- Service requests and preferences
- Payment information
- Any other information you voluntarily provide to us
1.2 Non-Personal Information We may collect certain non-personal information automatically when you visit our Website. This information may include your IP address, browser type, operating system, referring URLs, and other technical information.
- Use of Information
2.1 Personal Information We may use your personal information for the following purposes:
- Responding to your inquiries and service requests
- Providing you with requested information and services
- Processing payments and managing billing
- Sending administrative information such as confirmations, invoices, and updates
- Improving our services, website, and customer experience
- Sending promotional materials and offers, subject to your consent
- Complying with legal obligations
- Protecting our rights, property, and safety, as well as the rights, property, and safety of our users and others
2.2 Non-Personal Information We may use non-personal information for various purposes, including:
- Analyzing trends and usage patterns
- Improving our Website and services
- Enhancing the security and functionality of our systems
- Generating statistical data
- Information Sharing and Disclosure
3.1 Third-Party Service Providers We may engage third-party service providers to perform services on our behalf, such as website hosting, payment processing, data analysis, and marketing. These providers may have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain its confidentiality.
3.2 Third-Party Analytics and Advertising Services We use Google Analytics, Google Ads, and Facebook Pixels to analyze user behavior and to provide targeted advertisements. These services may collect and process certain information about your interactions with our Website. You can learn more about how Google and Facebook collect and use your information by reviewing their respective privacy policies.
3.3 Legal Compliance and Protection We may disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of our users or others.
3.4 Business Transfers In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or parties involved as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
- Cookies and Similar Technologies
We may use cookies and similar technologies on our Website to collect and store certain information automatically. This information helps us enhance your browsing experience and improve our services. You can manage your cookie preferences through your browser settings.
- Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data, and you transmit it at your own risk.
- Your Choices
You have the right to access, update, correct, or delete your personal information held by us. You may also withdraw your consent for certain processing activities. To exercise these rights or if you have any questions or concerns about this Policy, please contact us using the information provided below.
- Third-Party Links
Our Website may contain links to third-party websites. This Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
- Children’s Privacy
Our Website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child, please contact us immediately.
- Changes to this Policy
We may update this Policy from time to time. The updated version will be indicated by an updated “Effective Date” at the beginning of this Policy. We encourage you to review this Policy periodically for any changes.
- Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: info@micaac.com
Phone: 321-356-7526
By using our Website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
